WooCommerce 2.2 was released today! There's a lot of improvements like the new Simplify Commerce payment gateway and extra functionality in the REST API, but by far, the improvement I'm most excited about is the refunds. The order detail page itself has improved and we've added an API to allow payment gateways to automatically refund customers instead of forcing store owners to manually refund the customer through the payment gateway. This is a huge time saver for store owners and since it's my favorite feature for this release I wanted to make a video to show you exactly how the slick new refunds work.
Refunds Video
Refunds Step By Step
If you don't want to watch the video or you prefer reading I've outlined the steps below.
1) On the Order Detail page press the Refund button.
Part of the new order screen with the refund button on the bottom
2) Enter the amount you want to refund. You could refund the entire order or just part of it. Totally up to you. If you have a gateway that support automatic refunds you'll see two refund buttons. One is manual and the second will be the one you use to automatically refund the customer the money through the payment gateway.
Once you click the button you can select how much you want to refund. You can refund a partial order if you want.
And that's it! Just two steps. Once you've refunded the customer the order page will update to show the refund.
The order after the refund.
So as you can see it's quite easy to do. Hopefully you won't have too many refunds to make but when you do I hope they go much quicker. Happy refunding!